TNR Course Cancellation and Refund Policy

Notice
We can offer refunds for any course when we receive cancellation notice from you at least 24-hours before the start of the course you are registered to attend. The more time you can give us, the better. This gives us time to free the space for someone else who may wish to attend.

Missed Course Policy
If an emergency or unforeseen event like an internet outage causes you to miss a course, please reach out to us ASAP so we can sign you up for the next course at no additional cost. If the make-up course is missed, the fee is forfeit. Please register as normal for any future dates you may wish to attend.

Canceled Course
If we have to cancel a course, for any reason, we will reschedule it and honour any refunds for those who cannot make the new date with at least a week’s notice. We have never had to cancel a course yet in 10+ years.